Elevated Errors on App.formassembly.com

Incident Report for FormAssembly

Resolved

All errors are now resolved, all services are now normal. Intermittent errors were caused by unexpected delay in decommissioning a failed server out of the cluster.
Posted Oct 31, 2017 - 12:31 EDT

Investigating

We experienced an elevated level of errors on Professional and Premier accounts are currently looking into the issue. Enterprise and Compliance Cloud clients are not affected by this.
Posted Oct 31, 2017 - 12:18 EDT