Welcome to FormAssembly's status page, a place for real-time information on system performance, status and security. If there are any interruptions in service, a note will be posted here. Thank you for choosing FormAssembly!
Resolved -
This incident has been resolved.
Aug 5, 18:00 EDT
Monitoring -
Access to FormAssembly accounts via the Salesforce AppExchange app has been restored. Our team will continue to monitor the situation.
Aug 5, 17:27 EDT
Identified -
Our team has identified the cause of the issue as being related to a recent configuration change that affected the Single sign-on feature for the Salesforce AppExchange app. This issue only affected the ability for FormAssembly users to access their FormAssembly accounts from within the Salesforce AppExchange app.
Aug 5, 16:55 EDT
Investigating -
We are currently investigating reports from customers not being able to login to FormAssembly via the FormAssembly Salesforce AppExchange app. Accessing your FormAssembly account directly in a separate browser tab or window is not affected.
Aug 5, 16:09 EDT