Resolved - Professional or Premier customers using the Salesforce Connectors in the After Submit section of the Connector Timeline and with Email Notifications configurations may have experienced delayed processing from 10/25/20 11:30 p.m. ET to 10/26/20 7:15 a.m. ET. All response data and email notification processing are complete and you should not see any further delays. Our team has added resources and additional monitors to prevent and recover from future instances where connector processing may be delayed.
Oct 26, 07:34 EDT

Resolved - From approximately 1:16 a.m. ET to 6:37 a.m. ET, Professional and Premier plan customers with Salesforce Connectors in the After Submit section of the Connector Timeline may have experienced a lack of connector execution. Additionally, Email Notifications may not have been dispatched in a timely manner during the affected period. This was caused by an issue with a queueing service used to support those features. Our team was able to successfully recover from the service failures and confirmed that no data loss occurred. All queued jobs were automatically resumed and processed. The effective impact was a delay in processing for Salesforce Connectors and Email Notifications. If you have additional questions regarding this issue you may contact our support team at support@formassembly.com.
Oct 21, 04:00 EDT