"Something went wrong" error when saving a form with reCAPTCHA

Incident Report for FormAssembly

Resolved

This incident has been resolved.

Posted Jan 23, 2025 - 23:57 EST

Identified

At approximately 12:50 PM ET on 1/15/25, we began receiving reports of an error displaying when saving forms with reCAPTCHA enabled. Our team is working on resolving the issue.

In the meantime, as a temporary workaround, you can disable reCAPTCHA on your forms to avoid the error. We sincerely apologize for the inconvenience.

Posted Jan 23, 2025 - 10:13 EST

This incident affected: FormAssembly Professional/Premier, FormAssembly Essentials, FormAssembly Team, FormAssembly Basic, FormAssembly Enterprise, FormAssembly Compliance, and FormAssembly Government.