Inaccessible Response Report Page on a small subset of Essentials, Team, & Enterprise Accounts

Incident Report for FormAssembly

Resolved

Starting on August 5th, a small subset of Essentials, Team, & Enterprise accounts experienced issues accessing the response report page and response pages for certain forms. We identified the root cause and implemented a fix on August 23rd, which has restored access for the majority of affected accounts.
Posted Aug 05, 2024 - 01:23 EDT