A Brief Interruption of Services for U.S. Enterprise Customers
Incident Report for FormAssembly
On March 10, 2021, FormAssembly incurred a brief 20 mins interruption of services starting from approximately 3:30 PM and ending at 3:50 PM ET. The interruption affected customers based on our U.S. servers. The problem was linked to a function call, which overwhelmed our database cluster. We were able to fix the problem and put checks and balances in place for such future occurrences.
Posted Mar 10, 2021 - 05:00 EST