Reports of slow load times across accounts and forms

Incident Report for FormAssembly

Resolved

This incident has been resolved.
Posted Nov 28, 2022 - 17:15 EST

Monitoring

We've identified that the delay was due to a third-party vendor. A fix has been implemented for this issue and our team is continuing to monitor the situation.
Posted Nov 28, 2022 - 13:23 EST

Identified

Our team was made aware of reports of slow loading times across accounts and forms this morning. We have identified the cause and are currently implementing a fix.
Posted Nov 28, 2022 - 10:38 EST
This incident affected: FormAssembly Professional/Premier, FormAssembly Enterprise, and FormAssembly Compliance.