Email Notification Formatting

Incident Report for FormAssembly

Resolved

This incident has been resolved.
Posted Mar 09, 2021 - 10:14 EST

Monitoring

As of approximately 3 pm ET, the notification email issues appear resolved. However, our team will continue to monitor the situation to confirm.
Posted Mar 08, 2021 - 20:11 EST

Update

As of approximately 3 pm ET, the notification email issues appear resolved. However, our team will continue to monitor the situation to confirm.
Posted Mar 08, 2021 - 20:07 EST

Update

Our team continues to investigate the issue and we'll update with more details when possible.
Posted Mar 08, 2021 - 15:02 EST

Update

We are continuing to investigate this issue.
Posted Mar 08, 2021 - 12:54 EST

Update

We are continuing to investigate this issue.
Posted Mar 08, 2021 - 12:20 EST

Investigating

Our team is currently investigating reports of blank and/or incorrectly formatted email notifications being received on Professional and Premier accounts. This appears to have began at approximately 10:00am ET Monday, March 8th. We will update with new information as it becomes available.
Posted Mar 08, 2021 - 12:20 EST
This incident affected: FormAssembly Professional/Premier and Background services.