Accounts and Forms unavailable across limited Enterprise accounts

Incident Report for FormAssembly

Resolved

Between approximately 10:00 am and 10:30 am ET a subset of Enterprise accounts experienced a disruption to both their account access and available forms. The issue was identified to be the result of unexpectedly high demand on one server and the system quickly adjusted to meet that demand. The issue is resolved and processes are currently being put in place to avoid such disruptions moving forward.
Posted Feb 01, 2023 - 13:57 EST