A small subset of customers on all FormAssembly plans reported form loading and submitting issues, where form respondents were being prompted with a "Something, went wrong error". The issues were first noted on 1/29/21 at 7:00 p.m. ET and completely resolved on 1/30/21 at 9:30 a.m. ET. The issue is under review for root cause and remediation.
Posted Jan 30, 2021 - 11:56 EST
This incident affected: Salesforce (Salesforce Connector, Salesforce Prefill Connector) and FormAssembly App, FormAssembly Enterprise, FormAssembly Compliance.