Connectivity Issues for UK BT/EE Customers

Incident Report for FormAssembly

Investigating

We are aware of an issue affecting customers in the UK accessing FormAssembly via BT Internet Service Provider and its subsidiaries (including EE). Affected users may be unable to reach FormAssembly instances and forms.

This issue appears to be network-specific. If you are affected, connecting via an alternative network (such as a mobile data connection or a different ISP) should restore access.
Our team is actively investigating. We will provide updates as we learn more.

Posted Jun 16, 2026 - 15:20 EDT