Issue with Form Editing, SF Connector and Respondent Attachments
Incident Report for FormAssembly
First reported at approximately 1:45 pm ET on 3/4/21, a small number of customers on all FormAssembly plans reported issues with the following:
- Form or connector editing
- Connector processing delays
- Submissions with attachments, where form respondents received an ‘Unexpected System Error’

A configuration update was identified as the source of the disruption. It was addressed and the issue resolved by 3:00 pm ET on 3/4/21
Posted Mar 04, 2021 - 14:30 EST