FormAssembly

All Systems Operational

About This Site

Welcome to FormAssembly's status page, a place for real-time information on system performance, status and security. If there are any interruptions in service, a note will be posted here. Thank you for choosing FormAssembly!

Uptime over the past 90 days. View historical uptime.
FormAssembly.com Operational
API Operational
FormAssembly Professional/Premier ? Operational
90 days ago
100.0 % uptime
Today
FormAssembly Essentials Operational
90 days ago
100.0 % uptime
Today
FormAssembly Team Operational
90 days ago
100.0 % uptime
Today
FormAssembly Basic Operational
90 days ago
100.0 % uptime
Today
FormAssembly Enterprise ? Operational
90 days ago
100.0 % uptime
Today
FormAssembly Compliance ? Operational
90 days ago
100.0 % uptime
Today
FormAssembly Government Operational
90 days ago
100.0 % uptime
Today
Salesforce Operational
90 days ago
100.0 % uptime
Today
Salesforce Connector ? Operational
90 days ago
100.0 % uptime
Today
Salesforce Prefill Connector ? Operational
90 days ago
100.0 % uptime
Today
Salesforce Marketing Cloud Connector ? Operational
90 days ago
100.0 % uptime
Today
Autosuggest service Operational
Emails Operational
Background services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 16, 2025

No incidents reported today.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025
Stripe Connector Payment Error on Forms with Save & Resume
Resolved - A fix has been implemented. This incident has been resolved.
Sep 4, 17:15 EDT
Update - We are continuing to monitor this incident and will update once we have further information.
Sep 1, 17:43 EDT
Identified - We’re aware of an issue affecting forms with Stripe connectors and Save and Resume enabled that may result in failed payments.

Upon form submission, respondents may see the error: “An error occurred while processing your payment. Please try again later.”

Stripe Connector logs show: “The Stripe connector failed for an unknown reason. Please contact support.”

The issue occurs when a response is saved, resumed, and then submitted.

Temporary Workaround: To prevent this error for new respondents, we recommend disabling the Save and Resume feature on affected forms.

Our team is actively working on a fix and will provide updates here as soon as the issue is resolved.
Aug 29, 12:30 EDT
Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

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