Welcome to FormAssembly's status page, a place for real-time information on system performance, status and security. If there are any interruptions in service, a note will be posted here. Thank you for choosing FormAssembly!
Resolved -
This incident has been resolved. Users should now be able to access their accounts successfully.
Oct 21, 17:29 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 21, 17:01 EDT
Investigating -
We are investigating reports of 404 (Page Not Found) error, which is preventing some users from logging in. Our team is working to identify the cause and will update this page as soon as we have more information.
Oct 21, 16:48 EDT
Resolved -
You may be aware of a widespread AWS outage this morning. This event impacted FormAssembly, and we want to provide details on what happened and our current status.
What Happened: Amazon Web Services (AWS) experienced a significant DNS resolution failure in their US-EAST-1 region starting around 12:11 AM ET. This had a cascading impact on many AWS services globally, as many rely on this core region.
How This Affected FormAssembly :Our primary infrastructure runs in AWS US-EAST-1. As a result, we experienced degraded performance and service disruptions. The impact was felt across many services we use.
Current Status: AWS mitigated the primary DNS issue by 3:35 AM ET, and most core services have recovered after working through significant backlogs. While the major disruption is over, we are still observing some sporadic performance issues. You may still experience some lingering, intermittent slowness as these services fully stabilize.
Next Steps: Our team is continuing to actively monitor the situation until all services report stable, normal performance.
Oct 20, 01:00 EDT